Privacy Policy

General provisions

This Privacy Policy (hereinafter referred to as the "Policy") governs the collection, processing and use of personal information of users of the CREX24 service (hereinafter referred to as the "Service"). By using the Service, the Customer (hereinafter referred to as the "Customer") automatically agrees to the terms of this Policy.

This Policy can be modified at any time at the discretion of the Service's Administration. The Customer must independently monitor the changes to the Policy on the CREX24 website at (hereinafter referred to as the "Website"). The revised version of the Policy shall take effect immediately after it is published on the Website.

Receiving and using information about Customers

When registering with the Service and/or in order to receive certain services from the Service, the Customer may be requested to complete а verification procedure. In accordance with this requirement of the Service, the Customer is obliged to provide certain personal data (hereinafter "Personal Information") to the Service. A list of the required documents can be found at

Furthermore, the Service may also automatically collect certain information, such as the Customer's IP address, any information about the Customer's devices, advertising ID, operating system data, geographic location by GPS, preferences and settings when using the Service, Service usage analytics, and any other information that may be required to help improve the Service.

Disclosure of Customers' personal information

Information about the Customer may only be passed on to third parties only in the cases specified in this Privacy Policy.

The Service has the right to disclose any information collected about the customer or provided by them voluntarily if it receives an official request from a specific state and/or an official request from the police to facilitate a legal process.

The Service reserves the right to disclose information about the Customer if this is necessary in order to prevent fraudulent activities, protect the rights and interests of other customers, or protect the rights and interests of the Service.

The Service reserves the right to provide information about the Customer to its trusted service providers and partners if necessary.

The Service may also pass on information about the Customer to advertisers and analytical platforms.

Deletion or amendment of Personal Information

Customers should contact Customer Support team to modify the Personal Information provided.

The Service shall store the Customer's Personal information until the Customer's account is deleted. In order to delete the account, the Customer should contact the Customer Support team.

The Service may store Customer data for the fulfilment of legal obligations and dispute resolution.

Links to third-party resources

The Service may contain links to third-party websites. The Service will not be held responsible for the use of such links. The Customer should review the Privacy Policy of third-party websites independently.

Privacy Policy of third-party services and service providers:


The Service uses cookies to improve the services it provides. Customers may disable cookies in browser settings but this cause the Service to function incorrectly.

Protection of Personal Information

The Service uses standard encryption and data storage technology and makes every effort to protect Customers' Personal Information. However, no means of transferring and storing data over the internet can guarantee complete data security.


In the event of any issues related to this Policy, please contact the Service's Customer Support Team.

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